A woman looking into the distance. A BMW passes behind her.

I DON’T NEED SOMEONE WHO’S ALWAYS THERE – JUST SOMEONE, WHO’S THERE QUICKLY.

Trust your standard. BMW Roadside Assistance.

It’s a good feeling to know precisely to whom you can turn if the worst comes to the worst. With BMW Breakdown and Accident Assistance, a competent contact is just one call away – and in fact around the clock, 365 days per year. Whether by telephone, a click in the iDrive menu or via BMW Connected App – a BMW specialist is always available.

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I DON’T NEED SOMEONE WHO’S ALWAYS THERE – JUST SOMEONE, WHO’S THERE QUICKLY.Trust your standard. BMW Roadside Assistance.
A woman getting a warning triangle out of the trunk of her BMW.

BMW BREAKDOWN ASSISTANCE.

In expert hands around the clock: enjoy maximum driving pleasure, safety and convenience with your BMW. Our BMW Breakdown and Accident Assistance makes sure you’re also well taken care of in emergencies. Just contact the hotline of BMW Breakdown Assistance if you need on-the-spot roadside assistance: we’ll send a BMW Servicemobile straight out to you or arrange for roadside assistance through selected cooperation partners. If necessary, we’ll also organise a taxi or hotel reservation for you.

BMW Breakdown Assistance Austria: 0800-21 53 99

Do you have any queries regarding BMW Breakdown Assistance? If so, you can contact us by phone on +49-89-58 80 99 556 in all other countries covered by BMW Breakdown Assistance.

  • Local Breakdown Assistance
  • Help with punctures and problems on the road
  • Towing service to the nearest BMW Service Partner
  • Onward journey by taxi
  • Hotel accomodation
  • Replacement vehicle
  • Other services to ensure seamless mobility
  • Reimbursement of costs
  • Scope
  • Comprehensive mobility services for two years
  • Renewing the mobility guarantee
  • Mobility guarantee exclusions
A woman getting out of her BMW whilst on the phone.

BMW ACCIDENT ASSISTANCE.

The fast, expert support from BMW Accident Assistance gives you as much relief as possible when it counts – and ensures that you and your BMW are excellently looked after, even in exceptional circumstances.
When you call BMW Accident Assistance, you are provided with clear instructions on how to behave at the scene of the accident. We call the police on your behalf, contact the nearest BMW Service Partner and, if necessary, organise a tow-away service. Further services include handling all insurance formalities, sorting out a replacement vehicle and providing advice on alternative travel options.
To help us organise our assistance for you in the most efficient way, please state your name, your BMW model as per the vehicle registration document and your current position when calling. For more information about the BMW Accident Hotline, ask your BMW Partner and BMW Service Partner on 0800 2155 55.

BMW Accident Hotline Austria: 0800-215 110

Just contact the hotline of BMW Accident Assistance if you need on-the-spot roadside assistance.
Your benefits at a glance:
With BMW Accident Assistance, you can rely on swift and expert help immediately.

 

  • Round-the-clock service 365 days a year
  • Recording of the accident data
  • Organisation of a towing service
  • Notification of the nearest BMW Service Partner
  • Organisation of a replacement vehicle (rental car) and advice on alternative travel options
  • Professional accident repair to manufacturer’s standard
  • The BMW Accident Hotline services
  • Professional accident repair
  • Rescue Information for occupants
  • BMW Rescue Charts
  • Sticker for the windscreen

ONE CLICK TO THE BMW ROADSIDE ASSISTANCE VIA BMW CONNECTED APP.

A smartphone showing the BMW Road Side Assistance via Connected App.

Even during our daily lives, we are confronted with a flood of data and impressions. If an exceptional situation then occurs, it is crucial to be able to register all the important details at a glance. Intuitively and conveniently. The BMW Connected App puts you in touch directly with the BMW Breakdown and Accident Assistance – and hence with a competent contact person.

BMW Accident Assistance via Control Display

BMW ACCIDENT CALL.

Faster, easier, more convenient: the innovative BMW Accident Call offers immediate support for minor accidents at low speed. Sensors allow your BMW to detect accidents in the lower range of speeds, automatically display a warning notice in the iDrive Monitor and offer the driver a direct connection with BMW Accident Assistance. One click with the iDrive Controller connects the driver directly with the specialists at BMW Accident Assistance, who then provide professional support on the basis of the transmitted, vehicle-relevant data via remote access or on site.

Your benefits at a glance.

• Automatic accident detection
• One click to get assistance
• Automatic location transmission
• Immediate support from BMW
• Towing service if required
• Contact with an authorised/approved BMW Service Partner
 

  • Requirements/availability